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Surestay Hotel By Best Western San Antonio Northeast

ex. travelodge ft sam att center

3821 Ih-35 North, San Antonio, 78219, Tx, Us, San Antonio, Texas, United States, 78219  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Surestay Hotel By Best Western San Antonio Northeast

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Laundry
Kitchen facilities

Microwave

Verified Reviews:

  • Maid service was rude - Location was good - Fridge and microwave in every room
  • Hotel was quiet and clean - Hallways were well lit - Room was large
  • Towels are a bit ratty - Bath products feel funny when you use them - Beds were normal
  • Rooms were clean and comfortable - Breakfast was fres - Located near the att center
  • $7 valet parking charge - Worst continental breakfast - Staff is very mediocre - Rooms are relatively clean

Overview

Travelodge Ft Sam Att Center is a 2-star venue placed about 7 km from River Walk. Built in 1989, the business hotel was renovated in 2010.

The venue is 8 km away from San Antonio River. The property is set within 8 km distance from the city center.

The hotel's ideal location offers to get to San Antonio International airport in 15 minutes by car.

Rooms

There are 55 inviting rooms at Travelodge Ft Sam Att Center feature complimentary Wi-Fi, a minibar, climate control, cable TV and a safe. A microwave, coffee/tea makers and a washing machine are also provided for self-catering.

Eat & Drink

The hotel Surestay By Best Western San Antonio Northeast provides visitors with a free continental breakfast. 

Services

Guests can avail of 24-hour reception, laundry and housekeeping.

Relax

The hotel offers an indoor swimming pool and a picnic area to make your stay more enjoyable.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   55.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Brailled lifts
  • Vending machines

Sports & Fitness

  • Exercise gym

Services

  • Laundry
  • Wake up service

Dining facilities

  • Free American breakfast

Meeting facilities

  • Business centre
  • Fax/Photocopying

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • BBQ facilities

Room facilities

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Self-catering

  • Microwave

Media

  • Cable/ Satellite television
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Surestay Hotel By Best Western San Antonio Northeast San Antonio location
Show big map »

Hotel Address:

3821 Ih-35 North, San Antonio, 78219, Tx, Us, San Antonio, Texas, United States, 78219

Get directions
City Centre
  • San Antonio
    4.8 mi
Airports
Train Stations
  • Southern Pacific Railroad Passenger Station
    4.1 mi
  • Bus stop
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    55

Rooms and availability

Surestay Hotel By Best Western San Antonio Northeast photos Exterior
Guest Room
  • Max occupancy:

    1 person

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Iron
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Surestay Hotel By Best Western San Antonio Northeast photos Room
King Suite
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Iron
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker

Surestay Hotel By Best Western San Antonio Northeast Location

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What's nearby

Popular areas

Shopping areas

Amusement

  • Splash Town3000 ft
  • Antioch Village Activity Ctr1.7 mi
  • San Antonio Livestock Expstn2.1 mi

Stadiums

Arboretum, Green spaces, Zoos

  • San Antonio Botanical Society2.3 mi

Medical care and Hospitals

Golf courses and Country clubs

Local attractions

  • AT&T Center 2.0 mi
    1 AT&T Center Parkway San Antonio
  • San Antonio Botanical Garden2.2 mi
    555 Funston Pl
  • Witte Museum 2.9 mi
    3801 Broadway St At the edge of Brackenridge Park
  • Old Time Wooden Nickel Company2.2 mi
    345 Austin Rd
  • Fort Sam Houston 2.8 mi
    1210 Stanley Rd

Near the hotel

  • Splashtown2100 ft
    3600 N Panam Expy Exit 160, Splashtown Drive, off 1-35
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2010
    • Number of rooms:
      55

    Surestay Hotel By Best Western San Antonio Northeast Reviews

    Guest reviews are submitted by our customers after their stay at Surestay Hotel By Best Western San Antonio Northeast

    Average guest rating

    6.4out of 10
    Good
    Based on 29 reviews

    Rating by category:

    Location
    2.0
    Rooms
    5.3
    Service
    2.0
    Value
    4.5
    Dining
    2.0

    Guest reviews

    • Couple
      3.8

      Staff was so helpful and kind, but the hotel was awful, I expected a 3 stars hotel, and it is just a 2 star motel (hotel de paso). The room wasnt clean as it should be, and room was so dark, I really expected something better. I will not return to hotel

    • Family with children
      8.2

      We traveled with 4 kids so having 2 rooms for the price of one was really what led me there and what kept me sane for the 6 nights we were there.

      The free breakfast was not good. The cereal listed on the dispensor was not what was in there. Very small selection and quality of danishes. We ended up going out to eat for breakfast, but I wasn't mad because the price I paid for the room was such a steal.

    • Family with children
      6.6

      The hotel is dated. We stayed in the King suite. One side was cold (side near a/c) and the other side was warm. The room was exceptionally clean and the staff members were mostly helpful. However when I called the front desk on one occasion to ask about the wireless signal loss, I was abruptly cut off and dismissed. The location of the hotel is not desirable. The area is safe, however there are no good restaurants or stores nearby.

      The hotel is dated. The pool is ridiculously small. The wifi did not work consistently.

    • Older travelers
      9.6

      the management was excellent and the rooms were reasonable, for just sleeping

    • Single
      9.2

      The desk was very friendly. I arrived later than anticipated and the room was still available. She ask questions like she was interested in my reason for being in town. I was very pleased with my stay over all.

    • Older travelers
      9.2

      Lady at desk heard my wife forgot her toothbrush. Lady at desk got a toothbrush for her - just like that! 24 hr coffee - great breakfast constantly renewing bagels,milk, pastries etc., as needed. great digital flat screen TVs

      difficult to get to. what exit to use? where to go after exit? Once you find the place - fairly easy to navigate around area - not all motel's fault - this is San Antonio Loop to Loop to Loop to Loop to and on and on...

    • Single
      9.0

      The staff was very kind and helpful

      I did get socked in the restroom no light. Went I got shocked they the manger seamed not to care.

    • Couple
      7.0

      Room Space Value for Money Cleanness

      At the first night of stay, there was problem with wi-fi internet in my room, and front desk couldn't fix the problem. Location is a few miles away from down town, but it is not a big issue.

    • Couple
      8.2

      Staff was very friendly and helpful in meeting our needs.

      Room was a bit older than expected ans had a few problems with tirst room. We were promptly moved to a new room.

    • Family with children
      5.4

      Staff was friendly.

      States it is a 3 Star hotel. I would say it is a 2 star. It was suppose to be recently remodeled (1yr ago). Wall paper was peeling off and the ac unit did not work very well.

    • Group of friends
      7.0

      Decent value for price when booked online; basic room and was clean enough to not be grossed out which is good for downtown San Antonio @ the price I paid....

      Nothing comes to mind to complain about, except that the carpet needed to be vaccumed better around the couch and underneath the end tables in the king suite. Also I personally did not care for the bedding and sheets, they seemed dated and not very soft. Mabey put a small bag of pretzels or some other snack in the room upon check in and a few bottled waters. I bet customers would really dig that

    • Older travelers
      6.2

      owner was helpful in guiding us to sites

      Whether you used the safe in the room or not, there was a $1.50 surcharge per day. This surcharge was not advertised when booking. One day, the maid forgot to make-up the bed and provide new, clean towels.

    • Single
      5.4

      Good staff

      shower dirty, some things - like hair dryer, towel rack - broken

    • Family with children
      7.0

      I was not aware that under 13 is the age limit for children free, so we had to pay the extra fee. I was charge twice the amount compare to the online price.

    • Older travelers
      5.4

      The staff and the location were great for the cheap budget we were on.

      The room had a broken vanity sink in two places and the air was not on before we arrived so it took 6+ hours to cool the room off.

    How to reach hotel

    hotel Surestay Hotel By Best Western San Antonio Northeast San Antonio location
    Show big map »

    Hotel Address:

    3821 Ih-35 North, San Antonio, 78219, Tx, Us, San Antonio, Texas, United States, 78219

    Get directions
    City Centre
    • San Antonio
      4.8 mi
    Airports
    Train Stations
    • Southern Pacific Railroad Passenger Station
      4.1 mi
    • Bus stop
      400 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2010
    • Number of rooms:
      55